• The contract was signed by Serco Middle East CEO Phil Malem and Ras Al Khaimah International Airport Chairman, His Excellency Engr. Sheikh Salem Bin Sultan Al Qasimi at Dubai Airshow on 16th November 2021.
• Serco will provide essential technical air traffic services including aerodrome control and approach control on behalf of Ras Al Khaimah International Airport, commencing February 2022.

Public services company Serco Middle East has been awarded a 5-year contract to provide essential technical air traffic services including aerodrome control and approach control on behalf of Ras Al Khaimah International Airport, commencing February 2022. The contract was signed by Serco Middle East CEO Phil Malem and Ras Al Khaimah International Airport Chairman, His Excellency Engr. Sheikh Salem Bin Sultan Al Qasimi at Dubai Airshow on 16th November 2021. 

Serco will be managing and maintaining an orderly flow of air traffic and coordinate aircrafts both in air and in relevant areas in the airport and support the airport in interaction and compliance with GCAA regulations.

Serco Middle East CEO Phil Malem commented: “Serco has been providing aviation services in the region since 1947. We have helped our customers develop world-class teams of air traffic controllers, continually updating their skills in line with the latest technologies and international standards. Our teams consistently exceed critical metrics including capacity growth, runway throughput, safety, programme delivery and people development.

This new contract award and partnership is a testament to our longstanding knowledge of the region and industry and is another stepping stone to expanding our transport business in the Middle East.

Chairman of Department of Civil Aviation, Ras Al Khaimah – His Excellency Engr. Salem Bin Sultan Al Qasimi said: “This partnership plays to our strengths, and I am confident that our airport team will be able to bring the latest standards, policies, procedures and technologies to transform the airport services with notable advancements.”

Ras Al Khaimah International Airport CEO Atanasios Titonis added: “We are excited to be working hand-in-hand with Serco and look forward to this partnership. As we serve international destinations, it’s very important to keep delivering world-class services to our partners and eventually customers. We are happy to have an operationally reliable partner for the growth of the airport and this is basically our main target for the future as well.”

Ras Al Khaimah International Airport has an average of 20 flights a day and serves several major destinations including India, Russia, Ukraine, Pakistan and Bangladesh. It also is an essential training hub for UAE flight training organizations.